Here’s to CityMark
by Hannah

I’m a lover of words. Words come easy to me. Task me with writing a blog post (wink, wink) and I’ll have it done in 15 minutes with no breaks. But numbers? Forget it. I mix with numbers like water mixes with oil. Yet, here I am, 90 days in at CityMark Federal Credit Union where my days consist of little but numbers. While these past 90 days have been a whirlwind of acclimating to my new role, new coworkers, and new schedule, they’ve also given me insight into the world of finance—a world I was too eager to shy away from. Here’s what I’ve learned so far:

Credit unions are the way to go

Sure, I might be obligated to say that because I work for one, but all connections aside, I can’t believe I only ever banked with, well, banks. The close-knit community of a credit union just can’t be replicated at a for-profit bank. Credit unions don’t want your money. In fact, they just want you to make the most out of your money. I think people are too quick to shut down what they aren’t familiar with. At least with CityMark, you’re not just another number. We know your name and we remember our interactions with you. That’s just as gratifying on the teller side of the counter as it is on the member side.

People are inherently good

I have met the kindest, most thoughtful members during my time here at CityMark. I love to talk with people, and I feel so grateful to be able to do that every day. Whether on the teller line or out at an event, the folks I’ve encountered have reminded me of the beauty of human connection. I can’t even count the number of times I’ve had a member come in with goodies just to brighten our day, and it does—not because of the receiving, but because of the intentions behind it. Interactions where I just get to sit and listen to members make me truly love what I do—and they often make me view life through a bit of a brighter lens.

Finances aren’t scary

Sure, these past 90 days have given me plenty of time to connect with people, but they’ve also given me time to familiarize myself with all things finance. Before getting hired for this role, I was hardly able to articulate the difference between banks and credit unions. Now, I feel confident navigating the world of CD’s, interest rates, different loan and account types, and so much more. If I’ve learned anything in the past 90 days, it’s that finances aren’t scary. Intimidating, sure. But once you peel back each layer, you’ll find that financial literacy is accessible to anyone—even a word-loving, number-hating girl like me.